Frequently Asked Questions (FAQ)
How long will it take for my sign up to be matched with my application data?
The matching process can take up to 24 hours. A member of our staff will be in contact with you once completed and you may check your application periodically to verify the match was completed.
What is the next step after my data has been matched?
Once your data has been matched, you may proceed forward to verify all entries migrated successfully. A member of our staff will be in contact with you to provide more details.
Please note, this is only a verification step, and you will be limited to making some updates to include firearms.
How will I know when my migrated data has been matched?
A member of our staff will be in contact with you once completed and you may check your application periodically to verify the match was completed.
I am a new applicant submitting for the first time.
New applicants only need to sign up and proceed forward in the processing. Matching is not required as there is no previous data to match.
What if I run into issues with signing up or logging in?
You should refer to the video on our website - CCW Online Application Instruction Video - and/or click the following for troubleshooting - Verification Troubleshooting
How long will I have to wait for my application to be processed?
If you had an application in process prior to migration, you will not lose your place in line. We are processing applications in the order received and you may reach out to us at 714-834-7229 or ccwpermits@ocsheriff.gov if you have any questions or concerns.
What if I have an urgent matter and need assistance?
For urgent matters, please contact the CCW Unit at ccwpermits@ocsheriff.gov or 714-834-7229.
Will I need to resubmit my pending application after the migration?
No, all applications submitted prior to the migration will be retained. You will be contacted by a member of our staff to sign up, match and verify your data to ensure your data migrated successfully.
What happens if my license is set to expire, and I have not been matched or verified?
We are making every effort to process renewals quickly, but there may be delays if the sign up, match and verification are not completed. If your license is close to expiration and you experience issues, please contact the CCW Unit at ccwpermits@ocsheriff.gov or 714-834-7229.
What if my license expired and my application is pending?
Once a license expires, you should not carry concealed. If you have an application in process, it will continue through the application process and a member of our staff will be in contact with you to provide more details.
I’ve been approved for my license. What is the next step?
You will be sent an approval email with the steps to finalize. Please check your spam/junk mailbox if you have not received the email but your profile shows “approved.” You may also call us at 714-834-7229.
What if I need to submit pending documentation?
You should log into your profile after signing up. You will need to verify your data, and the system will prompt you to upload your documents. You can also email the documents to ccwpermits@ocsheriff.gov.
Additional Information
- Listed firearms must be concealable on one’s person or reasonably sized bag/purse.
- Listed firearms must be registered in the State of California and applicant must be the recorded owner.
- Licensee shall not carry more than two firearms at one time (PC 26200(d)).
New Applicants must complete Live Scan fingerprinting/background check at a DOJ authorized location (renewal applicants are not required to live scan).
All firearms submitted for listing on a CCW license are subject to approval by the CCW Licensing Unit.
- A firearm may be legal to possess in California and NOT approved to list on the CCW.
- “AR Pistols” and similar firearms are NOT allowed at this time.
Disqualified persons who cannot receive or renew a CCW license may request a Hearing to Challenge the Disqualified Person Determination under PC 26206 within 30 days after receipt of the notice of denial or revocation.
- Complete the request for hearing to review the denial or revocation from the superior court of the county of residence. Download form below.
- Filings are only accepted at the Central Justice Center, Civil Clerk’s Office located at 700 Civic Center Drive West, Santa Ana, CA 92701.
